Yes, every piece is hallmarked and certified. We use only pure 14kt gold in all our pieces and only work with natural diamonds of IJ-S1 quality, ensuring the highest level of authenticity and craftsmanship.

Absolutely! We offer full customization for all products, including stone type, color, and gold purity. Share your design or vision on our Customize Page, and we’ll bring it to life.

Yes, we do. For lab grown diamonds, please contact us directly or through the customization page if you already have a design in mind.

We do not offer refunds, as each piece is customized regarding gold color and size. Additionally, we have found that some customers may wear the jewelry and then attempt to return it, which poses challenges for resale.

Since all our jewelry is made to order, shipping can take between 1-2 weeks, ensuring every piece is crafted with precision.

Yes, every shipment is fully insured to protect your purchase during transit. In the rare event of damage or loss, rest assured, we will take prompt action.

Please contact us within 48 hours of delivery. Don’t fret—each shipment is fully insured. Reach out immediately, and we will assist you in resolving the issue.

You may request a cancellation, but only if your order has not yet entered production. Once production begins, cancellations cannot be accepted due to the custom nature of our work.

Customizations can be modified before production begins. Please reach out to us as soon as possible to make any changes.